How many matches are included in my IMFC Membership?
19. IMFC Memberships include all 17 home MLS regular season games, the first home match of the Canadian Championship, and 1 additional match or event to be determined.
What is auto-renewal?
All current Members will be automatically renewed for the following season with the best price of the year, with less hassle in continuing their Membership and keeping their tickets year over year. The auto-renewal model also ensures that fans have the flexibility to cancel at any time. This new model enables fans to pay over the course of 12 months if they so choose.
What is the difference between cancelling and opting out?
Canceling your tickets is used to terminate your membership during the current season and discontinue payment. Should you choose not to return for the following season, you will have a 30-day opt-out period before September 14.
How do I cancel?
To cancel, Members must complete and submit the online cancellation request form a minimum of 30 days prior to their desired date of cancellation.
If I choose to cancel, will I get a refund?
If there is another payment date within the 30-day window, the Member will be charged. Following your final payment within the 30-day window, you will no longer be charged and your tickets will no longer be valid. No refunds on previous Membership payments will be issued upon cancellation.
If I move away, how can I ensure my account is not auto-renewed?
If you would like to ensure you are not auto-renewed for the following season you can provide written notice to opt out of the following season at any time before or on September 14 of the current year. Alternatively, you can opt out during the 30-day opt period (August 15 to September 14).
What payment plans are available for IMFC Members?
There are three payment plans available: monthly, 50/50 and full payment plans which ensure there is an option for all Members.
How much do I owe as a deposit to secure my IMFC Membership?
There are three payment plans available for Members:
- Monthly – 12 equal payments starting in September of each year, or, if purchased past September, lump sum payment to equal payment schedule based upon a September start date. Monthly payments will be drawn on the 15th of each month.
- 50/50 – The first payment (50% of total Membership cost) occurs on the purchase and/or renewal date. The second payment (50% of total Membership cost) is scheduled for March 15 of the respective season. In subsequent years, 50% will be charged on September 15, and 50% on March 15.
- Full – 100% payment upon purchase and each September in subsequent years.
- années subséquentes.
How will I be notified of Membership changes, including pricing?
Any changes to pricing, or other material changes to your Membership benefits will be communicated via email, to the email address on file, at least 45 days prior to the auto-renewal date (September 15).
Can I begin paying monthly, then decide to change my payment plan option?
Yes. Please contact your Member Sales & Service Consultant for more information.
Can I transfer ownership of my Membership during the season?
Your IMFC Membership is non-transferable, however you can e-mail your tickets through your IMFC Portal to a friend.
When do payments start?
Payments are based on a September start each year for the upcoming season.
Do I receive anything by paying during the off season?
The payment plan options are intended to provide further flexibility and ease of payment for Members. However, in previous years, season kick-off parties and Members council events, for example, have been scheduled in the off-season. In other words, your IMFC is truly year-round, and remains much more than 19 soccer matches!
Can I suspend my Membership?
The IMFC Membership cannot be suspended for any period of time. If a Member chooses to cancel or opt out of their Membership for a period, they would need to re-establish their Membership as per new Member policies.
What benefits do Members receive over single ticket buyers?
Members receive significant savings (up to 50% off) versus the price of individual match tickets. Each season, Members have access to:
- Montreal Impact regular season MLS home matches
- Canadian Championship home matches
- Exclusive events, including our annual Meet-The-Team event at Stade Saputo
- Savings on
- Additional individual tickets
- Food & Drink concessions
- Les produits dérivés à la boutique officielle de l’Impact de Montréal
- Per-match loge & mezzanine rentals for groups
- Regular group tickets
- Soccer schools
Will MLS Cup Playoffs and/or CONCACAF Champions League be included in my 2019 IMFC Membership?
IMFC Memberships include all MLS regular season home games, the first home match of the Canadian Championship and a 19th game or event to be determined. Should the Montreal Impact host MLS Cup Playoff home matches and/or Concacaf Champions League knockout round matches in 2019, those will be automatically added to your monthly cost in 2019. You will be sent an e-mail with the option to opt-out of MLS Cup Playoff or CCL knockout round matches should you choose not to have them added to your Membership.
Do I get a gift if I renew or buy an IMFC Membership?
Yes. Not only do Members get access to the absolute best price over 18+ home games, but Members also receive an annual exclusive Member gift. In previous years, for example, longer-term Members have collected our exclusive Member scarves! The IMFC Membership also comes with many added benefits, including access to exclusive prizes and unique experiences. Additionally, all Members receive savings on additional tickets, merchandise, food & drinks, suite rentals and Montreal Impact soccer schools. Referral Program
Who is eligible for the referral program?
All existing and new IMFC Members are eligible for the referral program.
How does the referral program work?
Every successful referral will earn the Member who made the referral a 5% credit and/or rebate per pair of Memberships referred. The rebate will either be credited or reimbursed to your account. During the opt-out (formerly Renewal) period, new Members also get access to the “Renewal price”, which means additional savings versus new Membership buyers.
Who can I refer for it to count as a referral?
Anyone who did not purchase a Membership during the previous season. All referrals must be new Members.
How do I get a referral?
You can earn a referral by contacting your Member Sales & Service Consultant and providing your reference’s full contact information.
What if someone I referred already purchased an IMFC Membership but forgot to mention me as their referral, can I still receive the rebate?
If not mentioned at the time of purchase, any referral must be communicated to a Montreal Impact Member Sales & Service Consultant within five business days after the time of purchase. Miscellaneous
Can I pre-purchase parking or ticket personalization?
All Premium Memberships come with parking. In order to find out more about parking or company logo personalization if you have a regular Membership, please contact your Member Sales & Service Consultant.
How can I pay for my IMFC Membership?
The club accepts VISA, MasterCard, and American Express. If you wish to pay by Debit, in cash, or by cheque, please contact your Member Sales & Service Consultant for more information.
Is the club planning to host an international friendly?
The club will evaluate all opportunities and will look to host a friendly if the right opportunity presents itself. If so, Members will always have first right of refusal on their seats, as well as the best price on individual tickets.
Should you have any additional questions or comments about new or existing Montreal Impact Memberships, don’t hesitate to contact our Member Sales & Service team at 514-328-3668 or firstname.lastname@example.org. We always respond as quickly as possible during regular business hours.